Important Plan Changes

Congratulations! Beginning December 2, 2016, we will be transferring all of our Lifeline-eligible subscribers to new plans! Customers residing on Tribal Lands with 3G-capable handsets are transitioning to a new mobile broadband Internet plan. Customers residing on Non Tribal Lands will transition to a plan with 500 Minutes for $5 per month.

Why are we transferring customers to new plans?

Earlier this year, the Federal Communications Commission (FCC) updated its Lifeline rules to permit Lifeline-eligible consumers to apply their Lifeline subsidy to broadband Internet plans, and is encouraging carriers like dartphone to offer broadband Internet plans to our subscribers.

What does my new plan include?

For Tribal customers your new plan will come loaded each month with Unlimited Talk & Text plus 500 MB for $1. For Non-Tribal customers your new plan will include 500 Minutes per month for $5. Additional minutes, text or data can be purchased.

What new terms and conditions apply to these new plans?

When the FCC updated its Lifeline rules, it also imposed new requirements for subscribers:

  • Benefit Port Freeze: Visit the USAC website at http://www.lifelinesupport.org/ls/change-my-company.aspx for more information.
  • 30-Day Usage Requirement: Under the new Lifeline rules, you must use your Lifeline-supported service at least once every 30 days. Usage includes: (1) completing an outbound call or using data; (2) purchasing minutes or data to add to your plan; (3) answering an incoming call from a party other than your carrier; (4) responding to direct contact from your carrier and confirming that you want to continue receiving the service; or (5) sending a text message. If we detect 30 days of non-usage, we will give you notice with a 15 day grace period before de-enrolling you for non-usage. If you do not respond to the notice, you will be de-enrolled. This usage policy applies only to customers who do not have a regular billing and payment relationship with us.

Other terms and conditions apply. For more information about our terms and conditions, please visit https://www.dartphone.com/terms-service-privacy or call 611 from your dartphone mobile device. For more information about our broadband Internet service, please visit the link on our homepage.

What other plans are available?

Additional plans may be available in your service area. These plans may include additional monthly charges. For more information about plans in your area please call 611 from your dartphone mobile device.